Check and Manage Your Electricity Bill

Where's that electricity bill? Stop the monthly worry! Don't worry if it's lost or damaged. We'll show you how to easily check and manage your electricity bill.

• Usage Check: Check how much your electricity usage has changed compared to last month to find areas where you can save.
• Bill Check: Verify that the billed amount is correct and inquire about any billing issues.

Where can I check and reissue my electricity bill?

• HancomON: This online service provided by Korea Electric Power Corporation allows you to easily check and pay your electricity bill.
• Apartment Management Fee Statement: If you live in an apartment, your electricity bill is included in the management fee statement.

How to check your electricity bill with HancomON

🔗 How to check and reissue your electricity bill

1. Access the HancomON website or app.
2. Sign up and log in.
3. Check the details in the 'My' > 'Bill Inquiry' menu.

How to reissue your electricity bill

• Call the Korea Electric Power Corporation Customer Center (123): Call the customer center to request a reissue.
• Visit your local Korea Electric Power Corporation branch: Visit in person to request a reissue.
• Find the location of Korea Electric Power Corporation offices nationwide on HancomON: Find the nearest branch and visit.

What if I'm an apartment customer?

In the case of apartments, Korea Electric Power Corporation notifies the entire apartment of the electricity bill, and the apartment directly meters each household and charges the electricity bill. Therefore, the amount on the HancomON inquiry result and the bill may differ.

What about self-employed individuals or detached houses?

The amount shown in the HancomON inquiry result matches the bill.

Benefits of applying for electronic billing

• Save Paper: You can contribute to environmental protection.
• No more worries about losing your bill: You can easily check it via email or mobile.
• Quick Verification: You can check your electricity bill in real time.

Frequently Asked Questions (FAQ)

• What should I do if I don't know my electricity bill customer number? You can find out how to check your customer number on the HancomON website.
• How do I apply for electronic billing? You can apply on the HancomON website.
• Why is the electricity bill included in my apartment management fee different from the HancomON inquiry result? In the case of apartments, the calculation methods of Korea Electric Power Corporation and the apartment management office may differ.