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Canceling Coupang Wow Membership: A Complete Guide

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Created: 2024-11-04

Created: 2024-11-04 15:46

Unsure how to cancel your Coupang Wow Membership because the monthly 7,890 won fee is too much? If you're confused by the complicated cancellation process and refund conditions, read on!

Why Cancel Your Coupang Wow Membership?

  • Monthly Fee Increase: The fee has increased from 4,990 won to 7,890 won, creating a significant financial burden.
  • Unused Benefits: I don't frequently use Coupang Play, Coupang Eats, etc., so I'm not getting the full benefit.
  • Switching to Other Services: I want to switch to a different online shopping mall or OTT service.

Canceling Your Coupang Wow Membership is Easy!

You can easily cancel through the Coupang app with just a few clicks.

1. Launch the Coupang App and Log In: Launch the Coupang app and log in with the account subscribed to Wow Membership.
2. Manage My Information: Click on 'Profile' at the bottom of the app and select the 'Name and WOW Membership' menu.
3. Manage Wow Membership: Go to the 'Wow Membership' menu and scroll to the bottom of the screen.
4. Cancel: Click the 'Cancel' button and follow the instructions to complete the cancellation process.

Tip: The cancel button may not be easily visible, so check the screen carefully.

Canceling Coupang Wow Membership: A Complete Guide

How to Cancel Coupang Wow Membership

Precautions When Canceling Coupang Wow Membership

  • Refund Conditions: A full refund of the monthly fee for one month is only possible if the benefits for that month were not used.
  • Service Expiration: If benefits were used, you can enjoy them until the service expiration date, and it will automatically cancel from the next billing cycle.
  • Coupang Play: All information, including your profile and viewing history, will be deleted 5 days after cancellation.

Frequently Asked Questions (FAQ) about Coupang Wow Membership Cancellation

  • Can I cancel through the Coupang customer center? Yes, you can. Especially if you have used the benefits less than once, you can inquire about mid-term cancellation.
  • What happens if I resubscribe after canceling? If you resubscribe after the monthly fee increase, you will have to subscribe at the increased price.
  • Can I no longer use Coupang after canceling? Only the Coupang Wow Membership is canceled; you can still use Coupang as a general member.

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