Cash Receipt Inquiry and Troubleshooting: A Complete Guide

Why are Cash Receipts Important?

Cash receipts are more than just simple receipts. They are valuable supporting documents that provide tax benefits for employees and opportunities for VAT refunds for business owners. However, in the hustle and bustle of daily life, it's easy to forget to issue cash receipts or have them go unverified due to incorrect information. This article will detail everything you need to know, from how to check cash receipts to how to resolve problems.

How to Check Your Cash Receipts!

🔗 Two Ways to Check Cash Receipts

1. Accessing the National Tax Service Hometax Website

• Access Hometax and log in using your public certificate or other credentials.
• Click the 'Electronic (Tax) Invoice \ Cash Receipt \ Credit Card' menu in the upper left corner.
• In the 'Cash Receipt' menu, select 'Usage History (Tax Deduction) Inquiry'.
• Set the inquiry period and click the 'Inquire' button to view your issuance history.

2. Managing Cash Receipt Issuance Methods

• Check the 'Consumer Issuance Method Dedicated Card' menu to see if your phone number is registered under your name.
• If not, register immediately to start issuing cash receipts.

What if I Can't Check My Cash Receipts?

• Verify Cash Receipt Information Registration:Check if your cash receipt issuance information, such as your phone number, is correctly registered.
• Check the Merchant:Not all merchants can issue cash receipts. Check if the merchant is registered.
• Check the Issuance Time:It may take some time for the cash receipt to be issued. Check again in a few days.
• Report Errors:If the above methods don't work, contact the National Tax Service to report the error.

Using Cash Receipts More Smartly

• Cash Receipt Card Issuance:Using a cash receipt card instead of your phone number makes it easier to receive cash receipts.
• Using the National Tax Service Mobile App:Conveniently check and manage your cash receipts anytime, anywhere, using your smartphone.
• Reporting Unissued Cash Receipts:If you have not received a cash receipt, you can report it to the National Tax Service and receive a reward.

Frequently Asked Questions (FAQ)

• Where can I get a cash receipt?You can get one from most registered merchants.
• How long is a cash receipt valid?There is no specific expiration date, but to receive tax deductions, you must receive it within the income tax reporting period.
• What should I do if I lose my cash receipt?Re-issuance is not possible, but there may be other ways to use it as supporting documentation when filing your tax return. Please contact the National Tax Service.